Privacy and cookies

Your order details

When you place an order, we receive the information you enter in the cart:

• full name and phone number;
• email address, if you provide it;
• delivery city and address;
• preferred date and note;
• the products ordered and the amount.

We use them only to prepare, confirm and deliver your order, and to reply to you. We do not sell them or use them for advertising.

Depending on the option you choose, your order reaches us via WhatsApp (a Meta service) or by email (sent through Resend). We keep this information for as long as needed to process the order and provide customer follow-up.

Your cart

Your cart is kept in your browser (local storage) so you don’t lose it between pages. It is not sent to us until you confirm your order. This storage is essential for the site to work and does not require consent.

Cookies

We use two types of cookies:

• Essential: the “nela_consent” cookie remembers your choice for 6 months.
• Audience measurement, only with your consent: Google Analytics (“_ga” and “_ga_…” cookies, 13 months maximum) measures pages viewed, visit length and device type, to improve the site.

Without your consent, Google Analytics is not loaded. You can change your mind at any time: the measurement cookies are then deleted.

Hosting

The site is hosted by Vercel Inc. (United States), which processes the technical connection data needed to display the pages.

Your rights

You can ask to access, correct or delete your data, or object to its use, under Tunisian law no. 2004-63 on personal data protection and, for European visitors, the GDPR.

Message us on WhatsApp at +216 54 367 147 or on Instagram. You can also contact the Tunisian data protection authority (INPDP).